About Me
Hi, I’m Nancy Farrell, owner of Mosaic Travels and your personal concierge for unforgettable journeys. I specialize in creating seamless group travel experiences, all-inclusive vacations, celebration trips, and custom tours worldwide that bring people together.
With a background in high-level planning and hands-on problem solving, I take the stress out of organizing complex travel. From destination weddings and milestone celebrations to multi-generational family trips and guided tours across the globe, I handle every detail so you can focus on making memories.
At Mosaic Travels, every trip is carefully pieced together to reflect your unique vision — no matter where in the world your journey takes you.
Owner Mosaic Travels
What Our Customers Say
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CEO of Zylker Sharon C. Lint
MOSAIC TRAVELS – TERMS & CONDITIONSLast updated: August 12,2025
By booking travel services through Mosaic Travels (“we,” “our,” “us”), you agree to the following Terms & Conditions. These terms are designed to protect both you and us, and to ensure a clear understanding of our role, your responsibilities, and the limitations of our services.
1. Booking Agreement
a. Our booking agreement outlines the terms specific to your trip, including rates, inclusions, exclusions, insurance options, and any additional charges.
b. By confirming your booking, you acknowledge that you have read, understood, and agreed to these terms and any supplemental booking documents provided to you.
2. Reservation and Payment
a. A deposit is required to secure your reservation. The remaining balance is due prior to your travel start date, as specified in your booking agreement.
b. We accept various payment methods, including credit cards and electronic transfers.
c. Cancellations and refund policies will be detailed in your booking confirmation and may vary depending on the travel supplier. Please review them carefully before making payment.
3. Travel Requirements
a. You are responsible for meeting all entry, exit, passport, visa, vaccination, and Real ID requirements for your trip.
b. Mosaic Travels is not responsible if you are denied boarding or entry to a destination due to failure to meet these requirements.
4. Third-Party Providers
a. Mosaic Travels acts solely as an intermediary between you and independent travel suppliers (such as airlines, cruise lines, hotels, and tour operators).
b. We are not responsible for changes, cancellations, delays, or service disruptions caused by these suppliers or events beyond our control.
c. Any claims for service issues must be directed to the supplier; however, we will assist in facilitating communication when possible.
5. Liability and Insurance
a. You are responsible for any loss, damage, injury, or additional expense incurred during travel.
b. Mosaic Travels is not liable for personal injury, accidents, illness, property damage, delays, or other losses that occur during your travel period.
c. We strongly recommend purchasing comprehensive travel insurance to protect against unexpected events, including trip cancellations, medical emergencies, and lost luggage.
6. Limitation of Liability
a. To the fullest extent permitted by law, Mosaic Travels shall not be liable for any indirect, consequential, incidental, or punitive damages arising from the use of our services.
7. Force Majeure
a. We are not responsible for any failure or delay in performance due to events beyond our control, including but not limited to acts of God, government actions, strikes, natural disasters, health emergencies, or airline schedule changes.
8. Privacy Policy
a. We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy for details on how we collect, store, and use your data.
9. Changes to Terms
a. Mosaic Travels reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on our website and will apply to all bookings made after the updated date.
10. Governing Law
a. These Terms & Conditions are governed by the laws of the jurisdiction in which Mosaic Travels is registered, without regard to conflict-of-law principles.
By using our services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.
MOSAIC TRAVELS – PRIVACY POLICY
Last updated: August 12, 2025
Mosaic Travels (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information – Name, email address, phone number, billing address, passport details (if required for travel bookings).
Payment Information – Processed through secure third-party payment providers; we do not store your full credit card details.
Travel Preferences – Destinations, travel dates, group size, and special requests.
Website Usage Data – IP address, browser type, and activity on our site (via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
Process bookings and payments
Communicate about your reservations and travel details
Send important updates about your trip
Respond to inquiries or customer service requests
Improve our services and website experience
Send marketing communications (only if you have opted in)
- 3. Sharing Your Information
We may share your information with:
Travel Suppliers (airlines, hotels, tour operators) as needed to fulfill your booking
Service Providers who help us operate our website and business (e.g., payment processors, IT support)
Legal Authorities if required by law
We will never sell your personal information to third parties.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
We use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but this may affect site functionality.
6. Your Rights
You have the right to:
Access and request a copy of your data
Request corrections to your personal information
Withdraw consent for marketing communications
Request deletion of your personal data, subject to legal or contractual requirements
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
For privacy-related questions or requests, please contact us